Text Message Alerts

Appointment texts from Pawsitive Telehealth

Optional text alerts about your vet video visits. You choose them when you book, and you can stop them any time.

Who sends these texts

The Weekend Companies LLC, doing business as Pawsitive Telehealth (pawsitivetelehealth.com). We connect pet owners with licensed veterinarians for video visits. Texts are sent only to people who opt in, and only about their own appointments or account. We do not send marketing texts.

How pet owners opt in

Every vet has a booking page at pawsitivetelehealth.com/[vet-name]/book. The first step, Your Information, asks for your name, email and an optional mobile number. Under the number is a separate checkbox. It starts unchecked, and you can book without checking it. We text you only if you check it. The form looks like this:

Your Information

Full Name *
Email address *
Mobile phone (optional)
Text me appointment confirmations and reminders from Pawsitive Telehealth (The Weekend Companies LLC). Message frequency varies (about 2-4 messages per booking). Message and data rates may apply. Reply HELP for help or STOP to opt out. Consent is not required to book. See our Terms and Privacy Policy.

Here is the same step with a number entered and the box checked:

Booking step 1 with a mobile number entered and the SMS consent box checked

The checkbox turns on once a full mobile number is entered. The Pawsitive Telehealth app uses the same form and wording. With each consent we record the number, the date and time, where it was given, and the exact wording shown.

How vets opt in

Vets turn on alerts in their portal under Settings → Text Message Alerts, by entering a mobile number and checking a separate, unchecked box that reads:

Text me new booking and cancellation alerts from Pawsitive Telehealth (The Weekend Companies LLC). Message frequency varies with your bookings. Message and data rates may apply. Reply HELP for help or STOP to opt out.

What we send

Example: “Pawsitive Telehealth reminder: Bella's video visit with Dr. Smith is tomorrow at 2:00 PM ET. Join here: pawsitivetelehealth.com/dr-smith/client”

Frequency, cost, help and opting out

Your mobile number

Mobile numbers and text message consent are never shared with or sold to third parties or affiliates for marketing or promotional purposes. See section 16 of our Terms and section 12 of our Privacy Policy.