How-To Guides

Step-by-step walkthroughs for using Pawsitive Telehealth.

Book a video consult with a licensed vet in your state, from your phone or computer, no office visit needed.

1. 1

   Find a vet licensed in your state

   Browse vets by state, or use a link a vet shared with you directly. Vets can only see patients whose animal is physically located in a state they're licensed in.

2. 2

   Enter your info and your animal's info

   Give your name, email, phone (optional), and your pet's name, species, and where they're currently located.

3. 3

   Describe the concern

   Tell the vet what's going on. The more detail, the better they can prepare before the call.

4. 4

   Pick a date and time

   Choose from the vet's open slots. You'll see availability update live as you pick a day.

5. 5

   Review and agree, then pay

   Confirm the telehealth agreement and any state-specific consent, then pay securely by card to confirm the booking.

6. 6

   Join the video call

   Go back to your booking page (the link is emailed to you) and click "Join Call" when it's time. No app download needed. It runs in your browser.

7. 7

   Get your discharge summary

   After the consult, the vet can send a written summary and any follow-up notes to your email.