Pawsitive Telehealth Platform — Effective upon account activation
This Independent Contractor Agreement ("Agreement") is entered into between Pawsitive Telehealth ("Company," "Platform," "we," or "us") and the veterinarian completing the application ("Veterinarian," "Vet," "you," or "Contractor"). This Agreement becomes effective upon activation of your Pawsitive Telehealth account.
You are an independent contractor, not an employee of Pawsitive Telehealth. Nothing in this Agreement creates an employer-employee relationship, partnership, joint venture, franchise, or agency relationship between you and the Company. You explicitly agree and acknowledge:
As a Contractor on the Platform, you agree to:
You set your own consultation rate. The Company charges a flat $49/month platform subscription fee, billed to you directly. There is no per-consultation fee — 100% of each client payment is transferred to your connected Stripe account, less Stripe's standard payment processing fees (typically ~2.9% + $0.30 per transaction), which Pawsitive Telehealth does not control or profit from. Your subscription includes a 30-day free trial. The Company reserves the right to adjust the subscription price with 30 days' written notice.
You represent, warrant, and covenant at all times during use of the Platform that:
You agree to provide veterinary services at the same standard of care required for in-person consultations. You are solely responsible for:
The Company is a technology intermediary only and assumes no liability for your clinical decisions or the outcomes of any consultation.
You are responsible for acquiring and maintaining your own client base. The Company makes no representation that use of the Platform will result in any minimum number of bookings or revenue. The client relationship is between you and your clients — the Company is not a party to the veterinarian-client relationship and does not direct the clinical care you provide.
You agree to maintain the confidentiality of all client and patient information in accordance with applicable veterinary privacy laws and professional ethics standards. You will not disclose client information to any third party except as required by law or with the client's explicit consent. This obligation survives termination of this Agreement.
We will never sell, rent, or trade your personal information to third parties. Your name, contact information, license details, and any other data you provide during registration or use of the Platform are used solely to operate and improve the Platform and to communicate with you about your account. We do not sell, license, or otherwise share your personal information with advertisers, data brokers, or any other third parties for their own purposes.
Pawsitive Telehealth does not store, access, or view your banking or financial account information. All payment processing and payouts are handled exclusively by Stripe, a third-party payment processor. Your bank account details, routing numbers, debit card numbers, and any other financial credentials are entered directly into Stripe's secure systems and are never transmitted to, stored on, or accessible by Pawsitive Telehealth's servers or personnel. We have no ability to view or retrieve your banking information — Stripe is the sole custodian of that data, subject to Stripe's own privacy policy and security standards.
We will only disclose your information if required by law, court order, or government authority, or with your explicit prior consent.
The Company reserves the right to suspend or permanently terminate your account at any time, for any reason or no reason, at our sole discretion, with or without prior notice. Without limiting the foregoing, your account may be suspended or terminated immediately for:
Upon termination: (a) your access to the Platform and booking page will be immediately revoked; (b) pending payouts for completed consultations will be paid in the ordinary course; (c) future bookings on your calendar will be cancelled and clients refunded; (d) you remain bound by confidentiality and record-keeping obligations. Termination does not limit any other rights or remedies available to the Company.
All software, branding, and technology comprising the Platform are the exclusive property of Pawsitive Telehealth. You are granted a limited, non-exclusive, revocable license to use the Platform solely to provide services under this Agreement. You retain ownership of any content you create (consultation notes, bio), but grant the Company a limited license to display your profile information on the Platform for the purpose of client booking.
You agree to indemnify, defend, and hold harmless Pawsitive Telehealth, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your provision of veterinary services; (b) your violation of any applicable law or regulation; (c) your breach of this Agreement; (d) any claim by a client related to your clinical care; or (e) your misrepresentation of your licensing status.
To the maximum extent permitted by law, the Company's total liability to you for any claims arising under this Agreement shall not exceed the subscription fees paid to the Company in the 3 months preceding the claim (i.e., a maximum of $147). The Company is not liable for lost profits, lost clients, or any indirect, incidental, special, or consequential damages.
Any dispute arising from or relating to this Agreement shall be resolved through binding arbitration under the rules of the American Arbitration Association, seated in Georgia. The arbitration shall be conducted by a single arbitrator. Each party bears its own legal fees unless the arbitrator finds a claim frivolous. Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction to prevent irreparable harm.
This Agreement is governed by the laws of the State of Georgia, without regard to conflict of law principles.
This Agreement, together with the Platform's Terms of Service and Privacy Policy, constitutes the entire agreement between the parties regarding the subject matter herein and supersedes all prior discussions and agreements. The Company may modify this Agreement at any time. Continued use of the Platform after notice of modifications constitutes acceptance of the updated terms. We will notify you of material changes by email.
By accepting this agreement during your application: